Our History

EXECUTIVE SUMMARY

I. INTRODUCTION

Blumerich Communication Services, Incorporated, has provided expert two-way radio and wireless electronic services for over 60 years. Today, Blumerich is recognized as the authorized Motorola Sales and Service provider for the greater Genesee, Lapeer and Shiawassee Counties of mid Michigan.

II. EXPERIENCE

Blumerich Communication Service is proud to be the communications service provider for over 90% of the local government agencies in our area, as well as, many local industrial and business customers. We hold certifications, including the recognized Electronics Industry Association (EIA) status of Certified Electronic Center (CSC) for communications. Our facility located on Pierson Road in Flushing, Michigan provides the following:

  • Four full-time service and installation technicians, two sales representatives and office support personnel to serve the local public safety and business community.
  • Regular business hours from 8:00am to 4:30pm, as well as, 24-hour emergency on-call technical service, including weekends and holidays.
  • Authorized sales and service for, Motorola ASTRO Digital (State of Michigan) Radios, Motorola Mobile Data Devices, Motorola Branded Two-Way, Professional and Radius series radios, and Motorola Canopy products.
  • Special wireless capabilities for wide area networks, mobile and fixed data systems, wireless computer networking, and wireless internet services.
  • Radio dispatched service vans with trained technicians armed with service monitors, networking ,wireless testing equipment and service parts.
  • In addition to the above listed experience, Blumerich provides large project implementation services as well. Our staff has been instrumental as a lead contractor and sub-contractor for countywide 911 communication systems, mass transit authority voice and data system implementations, and wireless internet systems. Our project experience includes entire 911 dispatch center equipment replacement and field unit migration to the State of Michigan 800MHz radio system for Genesee, Lapeer and Shiawassee Counties, as well as, the Flint Mass Transit Authority. These projects alone represent coordination of over 3,000 mobile radio installations, 500 mobile data terminal installations, with three major dispatch center cut-over programs. In all, this affected an estimated 10,000 public safety personnel servicing a population of over 500,000 people. As part of the Motorola project teams, Blumerich assisted in making sure these projects were successfully completed on time and within budget.

    III. QUALITY

    As an authorized service and sales agent for Motorola, Blumerich’s participates in a vast array of technology training. From technical skills to practical application of the latest technology, this keeps Blumerich personnel up-to-date and knowledgeable about how to solve your communication needs. Motorola authorizes only those local service providers who meet or exceed their quality standards. As a Motorola Premier Service Partner, Blumerich is given specific training requirements and goals that each technician must accomplish. A similar technology and quality training program is required for the sale of Motorola products.

    IV. CUSTOMER SATISFACTION

    Blumerich has established a reputation with local Genesee, Lapeer and Shiawassee County customers, as being responsive to each customer’s individual and unique needs. This positive attitude is displayed by all of our employees many of which have been with us for over 10 years. They enjoy what they do, and have come to know many of our customers by name. This demonstrates pride in what they do and how they do it. To Motorola and Blumerich Communication that’s what we call “total customer satisfaction” or “a focus on the customer.”... it’s our normal day-to-day business.

    V. CONCLUSION

    Blumerich Communication Service, Inc., supported by Motorola, is your best choice for a local supplier of quality two-way radio, vehicle location, mobile data, sales and services. With a commitment to quality Motorola products, continued education of our staff, and a focus on customer relationships, Blumerich is prepared to be your wireless communications partner.